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Disclaimer & Terms of Service

General statement
This website is operated by ecbuyec.com( "We", "this website"). Website: www.ecbuyec.com. Visiting or shopping on this website, it means you agree with the following terms and conditions. These terms are subjected to modifications at any time without prior notice and any modification will be shown on this page.
Products or services
The products or services listed on this website are subjected to be withdrawn at any time because of out of stock without prior notice. We must make every effort to ensure that the prices, information and size of the products listed on the website are up to date. This website reserves the right to change product prices without notice. All orders must be completely decided by us for acceptance based on the availability of the products. We make no explanation as to whether any goods or services listed on this website is available at other locations (or applicable) or not. If the payment information of the order is not reliable, we have the right to reject the order or to request other appropriate method of payment.
Product ownership, importation documents, additional cost and tax
At the moment we send the product(s) as customer has requested, the ownership of the product will be transferred from us to the customer. If the product(s) is to be sent to a region or country outside Hong Kong, customer may be requested to pay a surcharge and tax, and if necessary the product(s) may be subjected to be registered at the destination, or one may have to apply for an import license in respect of the product(s). These additional cost and application for the legal document are determined by the local law and regulations at the destination, which we have no control or estimation to the amount of this type of extra charges. We will not be responsible for any fees or application for such document mentioned above. If the customer has completed the relevant ordering procedure, it means he/she accepts the terms and takes care of all related surcharge and tax, as well as the application of importation documents for the ordered product(s).
Refund and replacement
If customer discovers our product(s) is defected or damaged, he/she must submit a request through online customer service or calling our service hotline for a refund or replacement within 14 days after receiving the product(s). The product(s) must be packed with the original packaging, and returned under the “brand new” condition. Product(s) damaged due to improper use by customer, will not be accepted for a refund.
Privacy statement
We will keep personal information of our customers as confidential, complying with the provisions of the Personal Data (Privacy) Regulations (the "Regulations") of the Hong Kong Special Administrative Region (HKSAR) on the collection, record maintenance and use of personal data.
Based on this, we adhere to the following principles. The collected personal data will only be used for the product(s) purchase related services and customer service; we take all possible practical measures to make sure that the personal data are only stored within limited amount of time for proper use against illegal purpose; the payment information provided through purchase online, will be used by banks / JECTO and their relevant authorities to handle each transaction, and may be used for other purposes; Shopping through this website, customers must agree to provide the relevant personal information. If the information is incomplete or incorrect, we may not be able to provide the requested services to our customers. According to the regulations, customers have not only the right to check whether we have his/her personal data, but also the right to inspect and modify his/her personal information at a reasonable cost.
Usage of cookies
This website uses cookies to store small amounts of information about our customers, so that they do not need to re-enter their email addresses when they come to visit our store again. In addition, other personal information of our customers will not be included in the cookies. If the customer does not allow the usage of cookies, he/she should make the corresponding setup in his/her Internet browser.
Links to other websites
This website may contain links to other websites that are not under our control, which are neither recognized nor endorsed by us. In the event that a customer has clicked the links to enter those websites themselves, he/she should be fully responsible for the risks from those websites.
Disclaimer and limitation of liability
The contents of this website have not been reviewed by the Department of Health of Hong Kong SAR Government. Products found on this website are not intended to be used for diagnosis, treatment or prevention of disease. Nothing in this website is intended to diagnose, treat or prevent diseases. If you have concerns about your health, you should immediately go to medical professionals for advices.
We have made every effort to accurately describe the characteristics of the products we sell. The description and characteristics of these products should not be interpreted as a promise or guarantee. The description and characteristics of these products vary from one person to another, and the results may vary. We did not point out that you would get any of health benefits for sure. Especially, the outcome from some individual examples cannot be considered as a guarantee that you will get exactly the same result.
This website and the contents of this website are provided "as of the status of the time when it is shown". We do not make any implication or explication, or guarantees regarding the operation, the content or the products of this website to the extent permitted by law. We do not guarantee that this website or e-mail sent through this website does not contain computer viruses, Trojans, worms or other harmful content. We will not be responsible for any damage caused by visiting this website. If a disclaimer term or exclusion clause becomes illegal, invalid or impossible to be enforced, that term shall be considered as divisible without affecting the validity and enforcement of the remaining terms.
Copyright and trademark
The trademarks, service marks, product names and logos displayed on this website are owned by us and other ownership. It’s not allowed to use any of them without our prior written consent. The contents of this website and the software used here are protected by copyrighted or authorized use and may not be copied, stored in a retrieval system, distributed or used for any commercial purposes without our prior written approval.